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Current Capacity

Definition

Current Capacity is the total selling capacity your sales team can deliver right now, measured in dollars or RRE (Ramped Rep Equivalent). It accounts for employees who are active, partially ramped, and contributing to revenue generation.

Why It Matters

  • Revenue forecasting: Know what your team can realistically deliver
  • Gap analysis: Compare against targets to identify shortfalls
  • Resource allocation: Understand where capacity exists
  • Hiring decisions: Quantify the need for additional sellers

Formula

Current Capacity = Σ (Active Employees × Ramp % × Annual Quota)

Components:

  • Active Employees: Currently employed and working (excludes LOA, terminated)
  • Ramp %: Productivity level (0% to 100%) based on tenure
  • Annual Quota: Revenue target for fully ramped rep in that role

Calculating Current Capacity

Step 1: Identify Active Employees

Include:

  • ✅ Active full-time employees
  • ✅ Ramping new hires (started but not fully productive)
  • ✅ Employees with future termination dates (still active today)

Exclude:

  • ❌ Terminated employees (termination date ≤ today)
  • ❌ On leave of absence (LOA)
  • ❌ To-be-hired (TBH) employees who haven't started yet

Example Roster:

EmployeeStatusStart DateTermination DateInclude?
AliceActive1/1/2023null✅ Yes
BobActive10/1/2025null✅ Yes (ramping)
CarolActive1/1/202412/31/2025✅ Yes (future term)
DaveTerminated1/1/202311/15/2025❌ No (already left)
EveLOA1/1/2024null❌ No (on leave)
FrankTBH1/1/2026null❌ No (not started)

Result: Alice, Bob, Carol are counted (3 active employees)


Step 2: Apply Ramp Percentages

Ramp % by tenure:

EmployeeStart DateTenureRamp %
Alice1/1/202324 months100% (fully ramped)
Bob10/1/20252 months25% (ramping)
Carol1/1/202412 months100% (fully ramped)

Step 3: Calculate Individual Capacity

Individual Capacity = Annual Quota × Ramp %
EmployeeAnnual QuotaRamp %Individual Capacity
Alice$1.2M100%$1.2M
Bob$1.2M25%$0.3M
Carol$1.4M100%$1.4M

Step 4: Sum to Get Current Capacity

Current Capacity = $1.2M + $0.3M + $1.4M = $2.9M

In RRE:

Alice: 1.0 RRE
Bob: 0.25 RRE
Carol: 1.17 RRE (higher quota = more capacity)
─────────────────
Total: 2.42 RRE

Worked Example: North America East

Current date: December 18, 2025 (Q4 2025)

Roster:

EmployeeRoleQuotaStart DateTerm DateTenureRamp %
Sarah (VP)Manager$5.0M1/1/2020null5+ years100%
MichaelManager$1.5M1/1/2021null4 years100%
AmandaManager$1.5M1/1/2022null3 years100%
EmilyAE$1.2M1/1/2023null (LOA)2 years0% (on leave)
Sarah BAE$1.2M1/1/2024null1 year100%
Tom (Backfill)AE$1.4M11/30/2025null0.5 months0% (just started)

Calculation:

Sarah (VP): $5.0M × 100% = $5.0M
Michael: $1.5M × 100% = $1.5M
Amanda: $1.5M × 100% = $1.5M
Emily: $1.2M × 0% = $0 (on LOA)
Sarah B: $1.2M × 100% = $1.2M
Tom (Backfill): $1.4M × 0% = $0 (Month 1 of ramp)
──────────────────────────────────
Current Capacity: $9.2M

Headcount: 5 active (Emily on LOA, so 5 working)

Key Insight: 6 total people, but only $9.2M of effective capacity due to:

  • Emily on LOA (-$1.2M)
  • Tom just started (-$1.4M until he ramps)

Current Capacity vs Other Metrics

Current Capacity vs Headcount

Headcount = Number of people (5 active + 1 TBH = 6)
Current Capacity = Productivity-weighted capacity ($9.2M)

Why different?

  • Headcount treats everyone equally
  • Capacity accounts for ramp and LOA

Current Capacity vs Target Capacity

Current Capacity = What you have now ($9.2M)
Target Capacity = What you need to hit goals ($12.0M)
Gap = Target - Current = $2.8M shortfall

Current Capacity vs Beginning of Quarter (BoQ) Capacity

BoQ Capacity (Oct 1) = $11.0M
Attrition during Q4 = -$2.5M
Backfills added = +$0.7M (partial ramp)
Current Capacity (Dec 18) = $9.2M

BoQ is a snapshot at quarter start, Current is real-time.


When Current Capacity Changes

Attrition Event

Scenario: Employee terminates mid-quarter

Before termination:

Current Capacity: $9.2M (5 people)

After termination (Dec 1):

Lost employee quota: $1.4M × 100% = $1.4M
New Current Capacity: $9.2M - $1.4M = $7.8M (4 people)

New Hire Starts

Scenario: Backfill starts Month 1 of Q1

Before start:

Current Capacity: $7.8M (4 people)

After start (Jan 1, Month 1 of ramp):

New hire quota: $1.4M × 0% (Month 1 ramp) = $0
Current Capacity: $7.8M + $0 = $7.8M (5 people, but no capacity gain yet)

Ramp Progression

Scenario: New hire moves from Month 1 → Month 2

Before (Month 1):

New hire: $1.4M × 0% = $0
Current Capacity: $7.8M

After (Month 2):

New hire: $1.4M × 25% = $0.35M
Current Capacity: $7.8M + $0.35M = $8.15M

Return from LOA

Scenario: Employee returns from leave

Before return:

Emily: $1.2M × 0% (on LOA) = $0
Current Capacity: $8.15M

After return (Jan 1):

Emily: $1.2M × 100% (fully ramped, returning at 100%) = $1.2M
Current Capacity: $8.15M + $1.2M = $9.35M

Tracking Current Capacity

Daily Updates

Current Capacity changes when:

  • ✅ Employee terminates (immediate decrease)
  • ✅ New hire starts (usually no immediate increase due to 0% Month 1)
  • ✅ Employee goes on LOA (immediate decrease)
  • ✅ Employee returns from LOA (immediate increase)

Monthly Updates

Ramp progression triggers capacity increases:

  • All ramping reps advance one ramp stage (0% → 25% → 50% → 75% → 100%)

Example monthly progression:

MonthRamping RepsAvg RampCapacity Contribution
Jan3 reps at Month 10%$0
Feb3 reps at Month 225%$0.9M
Mar3 reps at Month 350%$1.8M
Apr3 reps at Month 475%$2.7M
May3 reps at Month 5+100%$3.6M

Total capacity gain over 5 months: $3.6M


Best Practices

1. Update in Real-Time

Don't wait for monthly close. Update Current Capacity immediately when:

  • Attrition occurs
  • New hire starts
  • LOA begins/ends

2. Report Both Dollars and Headcount

Current Capacity: $9.2M (5 active reps)

Why both?

  • Dollars: For revenue forecasting
  • Headcount: For context ("wait, we have 6 people but only $9.2M?")

3. Show Composition

Break down Current Capacity by ramp status:

Current Capacity: $9.2M
├─ Fully ramped (FTE): $8.2M (4 reps at 100%)
└─ Ramping (TBH): $1.0M (2 reps at 25% avg)

4. Track Trend Over Time

Quarterly progression:

QuarterBoQ CapacityEoQ CapacityChange
Q1 2025$17.0M$15.3M-$1.7M
Q2 2025$15.3M$13.3M-$2.0M
Q3 2025$13.3M$11.1M-$2.2M
Q4 2025$11.1M$9.2M-$1.9M

Insight: Capacity declining each quarter (attrition > backfills)


Common Pitfalls

1. Including TBH Employees

Mistake: "We have 3 TBH positions approved, so Current Capacity is $9.2M + $3.6M = $12.8M"

Reality: TBH means "to-be-hired" — they haven't started yet. Current Capacity = what you have TODAY.

2. Not Accounting for LOA

Mistake: "Emily is still employed, so she counts."

Reality: If she's on leave, she's not producing. Current Capacity excludes LOA.

3. Using Full Quota for Ramping Reps

Mistake: "Bob started 2 months ago, so he's contributing $1.2M."

Reality: Bob is at 25% ramp, contributing $0.3M.

4. Forgetting Manager/Leader Quotas

Mistake: Only counting individual contributors.

Reality: Managers often carry team quotas. Include them in Current Capacity.


References

  • Standard metric in sales capacity planning
  • Also called: Effective capacity, productive capacity, current selling capacity
  • Always accounts for ramp, excludes LOA and future hires