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Time to Backfill

Definition​

Time to Backfill measures the average number of days (or months) between when an employee departs and when their backfill hire officially starts work.

Formula​

Time to Backfill = Backfill Start Date - Termination Date

Measured in: Days, weeks, or months


Worked Example​

Scenario:

  • Tom terminates: September 30
  • Backfill offer accepted: November 15
  • Backfill start date: November 30
Time to Backfill = Nov 30 - Sept 30 = 60 days (2 months)

Benchmarks by Role​

RoleTargetGoodFairPoor
SDR30 days< 45 days45-60 days> 60 days
Mid-Market AE45 days< 60 days60-75 days> 75 days
Enterprise AE60 days< 75 days75-90 days> 90 days
Manager75 days< 90 days90-120 days> 120 days

Industry Average: 60 days (8-9 weeks) for AE roles


Components of Time to Backfill​

1. Approval Time (0-14 days)​

Pre-approved backfills: 0 days Requires approval: 7-14 days

2. Recruiting Time (14-42 days)​

  • Job posting
  • Sourcing candidates
  • Phone screens
  • Interviews
  • Reference checks

3. Offer-to-Accept (7-14 days)​

  • Offer extended
  • Candidate reviews
  • Negotiation
  • Acceptance

4. Notice Period (14-30 days)​

  • Candidate gives notice to current employer
  • Typical: 2 weeks (US), 1 month (Europe)

5. Start Prep (0-7 days)​

  • Background check
  • Equipment setup
  • Onboarding prep

Reducing Time to Backfill​

Strategy 1: Pre-Approve Backfills​

Before:

Termination → Approval (14 days) → Recruiting (42 days) → Start
Total: 56 days

After:

Termination → Recruiting (42 days) → Start
Total: 42 days
Saved: 14 days (25% faster)

Strategy 2: Evergreen Pipeline​

Before:

Termination → Post job → Source → Screen → Interview → Offer (42 days)

After:

Termination → Interview warm pipeline → Offer (21 days)
Saved: 21 days (50% faster)

Strategy 3: Competitive Offers​

Before:

First offer declined → Second candidate (add 21 days)
Total: 63 days

After:

First offer accepted (strong compensation)
Total: 42 days
Saved: 21 days

Impact on Capacity​

Example:

Tom's capacity: $1.4M annual ($350K quarterly)

Time to BackfillVacancy PeriodRevenue at Risk
30 days1 month$117K
60 days2 months$233K
90 days3 months$350K

Every 30-day delay = $117K more revenue at risk


References​

  • Standard recruiting metric
  • Also called: Time to fill, vacancy period, hiring speed