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Time to Backfill

Definition

Time to Backfill measures the average number of days (or months) between when an employee departs and when their backfill hire officially starts work.

Formula

Time to Backfill = Backfill Start Date - Termination Date

Measured in: Days, weeks, or months


Worked Example

Scenario:

  • Tom terminates: September 30
  • Backfill offer accepted: November 15
  • Backfill start date: November 30
Time to Backfill = Nov 30 - Sept 30 = 60 days (2 months)

Benchmarks by Role

RoleTargetGoodFairPoor
SDR30 days< 45 days45-60 days> 60 days
Mid-Market AE45 days< 60 days60-75 days> 75 days
Enterprise AE60 days< 75 days75-90 days> 90 days
Manager75 days< 90 days90-120 days> 120 days

Industry Average: 60 days (8-9 weeks) for AE roles


Components of Time to Backfill

1. Approval Time (0-14 days)

Pre-approved backfills: 0 days Requires approval: 7-14 days

2. Recruiting Time (14-42 days)

  • Job posting
  • Sourcing candidates
  • Phone screens
  • Interviews
  • Reference checks

3. Offer-to-Accept (7-14 days)

  • Offer extended
  • Candidate reviews
  • Negotiation
  • Acceptance

4. Notice Period (14-30 days)

  • Candidate gives notice to current employer
  • Typical: 2 weeks (US), 1 month (Europe)

5. Start Prep (0-7 days)

  • Background check
  • Equipment setup
  • Onboarding prep

Reducing Time to Backfill

Strategy 1: Pre-Approve Backfills

Before:

Termination → Approval (14 days) → Recruiting (42 days) → Start
Total: 56 days

After:

Termination → Recruiting (42 days) → Start
Total: 42 days
Saved: 14 days (25% faster)

Strategy 2: Evergreen Pipeline

Before:

Termination → Post job → Source → Screen → Interview → Offer (42 days)

After:

Termination → Interview warm pipeline → Offer (21 days)
Saved: 21 days (50% faster)

Strategy 3: Competitive Offers

Before:

First offer declined → Second candidate (add 21 days)
Total: 63 days

After:

First offer accepted (strong compensation)
Total: 42 days
Saved: 21 days

Impact on Capacity

Example:

Tom's capacity: $1.4M annual ($350K quarterly)

Time to BackfillVacancy PeriodRevenue at Risk
30 days1 month$117K
60 days2 months$233K
90 days3 months$350K

Every 30-day delay = $117K more revenue at risk


References

  • Standard recruiting metric
  • Also called: Time to fill, vacancy period, hiring speed